Payment and shipping fees

The payment methods invoice and e-invoice are no longer available after 30.08.2022. You can find more details here.

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• Why are the payment methods invoice and e-invoice no longer available?

  Since payment by invoice/e-invoice is becoming less and less important in Switzerland and digitalisation is advancing, See Tickets has decided to offer only instant payment methods. This means that the additional costs incurred for invoices and their ...

• Can I change the method of payment after completion of order?

  No. A completed, already paid order cannot be changed.

• Cancellations & Payments deadlines

  Cancellations Orders which are already paid cannot be cancelled. Payment deadlines The payment must be executed within the specified deadline, to prevent the order being cancelled. IBAN (payments from abroad): 3 working days Pay@Kiosk: max. 24 ...

• Where are my Tickets?

  General Information If an order has been completed correctly, you will immediately receive a confirmation email and the order will be visible in your account. In case you did not receive a confirmation email, please check your spam folder. If you ...

• When will I receive my tickets?

  We will notify you by e-mail when payment is received. If you chose Print at Home, the tickets are in your See Tickets account ready for printing. If you chose mail delivery, we will send your tickets in a plain envelope.