The event has been postponed. What should I do?
Registered customers will be notified of a POSTPONEMENT OR OTHER CHANGES as quickly as possible by E-Mail.
Information about possible changes can be found here.
Related Articles
Information on the current Coronavirus situation
Due to the epidemic, there are various measures, rules and bans. We are in contact with all organizers and are clarifying which events will be cancelled without substitution, rescheduled at a later date, or will take place. The organizer will decide ...
Cancellation and refund
The respective organizer decides on the refund modalities. As soon as the event concerned is officially cancelled, we will send you an e-mail containing information about the further procedure and the refund process. Furthermore, all information will ...
Ticket protection
Ticket protection from Allianz Assistance refunds the cost of tickets you have bought should you suffer from an accident, illness, etc. You are also covered against theft at the event. Download GTC If you are unable to attend an event due to an ...
General Business Conditions (GBC)
1 General 1.1 See Tickets AG ("See Tickets") operates a ticket sales organization including the website and a call centre. See Tickets les a direct conclusion of a contract between the customer and the respective organiser via its sales platforms. ...
Ticket displayed as cancelled in the wallet
Please note that Apple Wallet is no longer supported. To store PDF tickets in Wallet, you can use an alternative (freely available in the Apple Store). In rare cases it may happen that the Mobile Tickets are displayed as cancelled in the wallet, but ...