Cancellation and refund

Cancellation and refund

The respective organizer decides on the refund modalities. 

As soon as the event concerned is officially cancelled, we will send you an e-mail containing information about the further procedure and the refund process. 

Furthermore, all information will be published at the respective show page in our webshop. A list of all officially cancelled shows can be found here.

If you have not received an email, please note the following: 

  • The show is not cancelled, but postponed
  • The show is canceled, but the refund modalities are still in clarification
  • Our email has been moved to the spam or junk mail folder

Booking office:
Please check if the event has been cancelled. You can find a list of all officially cancelled shows here.


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